Safety Protocols are in place to help keep our clients and trainers safe. Please review them before coming to Lesson #1.

WHAT TO BRING:

Dogs can be on a buckle collar, head halter, harness (prefer those with ring in the front). We do not allow the use of choke chains, prong (pinch) collars or shock collars in or on our facilities.

A regular 6 foot nylon or leather leash. Not those that are retractable, slip or bungee type leads.

We recommend that you do not feed your dog before class. Instead, put some of their food into a treat pouch together with lots of tasty treats to reward them with during training.

If you don’t have a treat pouch, wear clothing with deep pockets to hold your reward mixture.

ATTENDANCE:

Only 1 person can attend with each dog. Adult family members are welcome to alternate who brings their dog each week. We are an adult learning facility and participants must be a minimum of 16 years of age.

ARRIVAL:

Please arrive 15 minutes prior to your class and toilet your dog outside on the grassy area. Then head up to class 5 minutes before your lesson is scheduled to start. Please practice social distancing at all times.

PLEASE BRING A FACE MASK as it is mandatory to wear one in the building. Entrance will not be permitted without it.

Effective Sept 22, proof of full COVID vaccination and government issued photo ID must be shown at our Beach location. Entrance will not be permitted without it.

There are no chairs in the training room. Please leave non-essential items in your car.

PLEASE ARRIVE ON TIME as safety protocols require more time to get people into class.

IN CLASS:

You will be asked COVID screening questions upon arrival and asked to sanitize your hands. The Trainer will then show you where you will be working with your dog during class. The floor has been taped off. Please stay within your assigned boundary unless otherwise indicated by the trainer.

Dogs will not be permitted to interact with other dogs or people in our facility. This helps them to learn to focus on their owner and not other distractions.

Your class will be 45 minutes in length. When the class is finished please leave the building quickly as another class will be entering shortly after yours.

RETAIL:

Please be aware that we do not accept cash. Products can only be purchased by Debit, Credit Card, Google or Apple Pay.

MISSED CLASS?

You will be sent an Added Info email on the day your class is scheduled to start. The Added Info email contains a link to the videos for the exercises we cover each week. Should you miss a lesson, you will not be able to make it up in another class. Please refer to that lesson in your videos and work with your dog at home during the week. This will get you caught up for the next lesson.